Customer Returns

Please fill out the form below to receive your pre-paid returns label.

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Name (Please use the name on the order)*

First Name Last Name

Your Address*

Address Line 1 Address Line 2 City Region Post Code Country

Email Address*

Phone Number

Purchase Platform*

Amazon

eBay

Direct (Website, Phone Order, Direct Invoice, etc)

Order or Invoice Number*

Refund or Repair/Replacement*

Refund

Repair/Replacement

Reason for the return (Please include any relevant information to the return)*

What our customers think

“I purchased a Thinkpad from this company online, the product was defective but they immediately sent a replacement and addressed the issue presented. Fantastic customer service.”

Aaron Salona

“I went for a Thinkpad T470 to install and practise Linux. Had been considering other online sources of reconditioned machines, but very glad I went for PC Renewed. Would definitely buy from again.”

PJ White

“Great company. Fantastic customer service and great products. Would highly recommend for anyone looking for a refurbished PC. Now bought at least 4 laptops off them and all are excellent.”

James Thompson

“Absolutely brilliant customer service and a fantastic laptop. If you’re thinking about buying a second hand laptop, you can buy from PC renewed with confidence. I spoke with Joey from customer services and then ordered the Lenovo P50. It’s fantastic. So fast and smooth and quicker than any brand new laptop I’ve had.”

A K

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